Contact information

Have a question about a sofa, a mattress or a delivery? The team at Elegant Furniture Store is happy to help. Get in touch by email or phone, or come see us at the store in Mobile.

Store Details

Elegant Furniture Store 5441 US-90 Mobile, Alabama 36619 United States

  • Email: info@elegantfurnitureal.com
  • Phone: +1 (251) 287-6567
  • Website: https://elegantfurnitureal.com

Business Hours

All times are Central Time (America/Chicago).

  • Monday: 10 AM to 7 PM
  • Tuesday: 10 AM to 7 PM
  • Wednesday: 10 AM to 7 PM
  • Thursday: 10 AM to 7 PM
  • Friday: 10 AM to 7 PM
  • Saturday: 10 AM to 7 PM
  • Sunday: 12 AM to 5 PM

When You'll Hear Back

We aim to answer emails and messages within 1–2 business days. If you contact us outside business hours, we'll reply as soon as we can once we're back.

Visit the Store

You're welcome to shop in person at 5441 US-90 in Mobile. We carry new pieces alongside second-hand items, so the selection changes often and some pieces are one-offs. If you saw something online and want to check it's still here before you drive over, give us a call or send an email.

How We Can Help

  • Questions about a product, its size or its condition
  • Checking whether a piece is still available
  • Arranging in-store pickup or local delivery
  • Updates on an online order
  • Returns, refunds and damaged or wrong items

Before You Get in Touch

If your question is about an online order, please include your order number and the name used at checkout so we can find it quickly. If an item arrived damaged or isn't what you ordered, photos help us sort things out faster.

You might also find a quick answer here:

  • Shipping: Online orders are processed in 1–2 business days and arrive in 6–8 business days in total via USPS, UPS or FedEx. Shipping is free on orders from $50.
  • Returns: Unused items can be returned within 30 days. We pay return shipping for damaged or wrong products. Gift cards cannot be returned.
  • Payments: We accept Visa, Mastercard and Shop Pay.

For full details, see our Shipping Policy, Return & Refund Policy and FAQs.